85: Listening, Hearing and Hunter Thompson with Steven Zager, Akin Gump
Steven Zager is a partner in the NY office of Akin Gump. He’s been recognized by Chambers; Best Lawyers in America – and as a Law 360 Trial Ace for his significant record of trial victories for clients nationwide. He serves as the global head of his firm’s intellectual property practice.
Clients look for lawyers who listen, who internalize what their hearing in a meaningful way and are prepared to act upon it.
Involve your Millennial team members at the beginning, get them involved in discussions on case strategy, introduce them to the client, take them to court.
There’s high demand for low-tech conversations.
“What would you attempt to do if you knew you couldn’t fail?”
If you don’t have something unique that you bring to the table, something that’s a value-add, then don’t fill up your client’s email inbox.
Business detests uncertainty. Give the client certainty.
“Buy the ticket. Take the ride.” – Hunter Thompson
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