A Conversation with Olga Mack of Clearslide
Olga Mack started her career as an IP litigator before going in-house and working for several start-ups. Today she is active in the startup world, is on the board of two early-stage starts and is the General Counsel and Assistant Secretary for the San Francisco headquartered, sales and marketing engagement platform ClearsSlide.
- Contracting with Outside Resources: Referrals are important and powerful.
- Quality Expectations: Be explicit about what quality looks like. Communication is key.
- Legal Tech: It’s an expectation that providers embrace technology – including law firms.
- Added Value: The inclusion of technology within legal services is providing added value to both the client and the firm.
- Outcomes: Providers should proactively quantify service delivery value so in-house counsel can intelligently communicate with organization leaders, board members, and the CEO.
- We Like It: The efficiencies and improvements offered by legal tech create a more satisfying experience for the legal department and firm users.
- Predictability is key: Budgets have an inherent constraint. Hourly billing lacks precision.
- Pricing isn’t taboo its reality on both sides of the table.