77: Drop the Resentment with Harvard Law School’s Scott Westfahl

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Bridging the Law Firm Generation Gap Professor, Scott Westfahl, is the Director of Harvard Law School Executive Education. He leads his organization in their mission to support and develop lawyers across the arc of their careers as they advance to new levels of leadership and responsibility.   He teaches law firm leaders, partners, associates and general…

76: Creativity and the Legal Ecosystem with CLOC Leaders Connie Brenton (NetApp) and Mary O’Carroll (Google)

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Putting An End to the Mundane  Today’s guests are not only leaders in the field of legal operations – but are on the forefront of transforming the legal ecosystem – through their leadership within CLOC – the Corporate Legal Operations Consortium. The first of two guests on Episode 76 is the Chief of Staff and…

75: The Business of Law with Goodwin’s COO Mike Caplan

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And the Practice of Law COO of Goodwin, Michael Caplan manages his firm’s business, financial and administrative operations – focusing on growth strategy and execution.   He’s worked with over 30 different General Counsel during his career – many while running a legal operations consulting business.  Michael Caplan Bio  Today’s law firm environment is more competitive…

74: Mind-Boggling Data Mining Opportunities with Mike Haven of Gap, Inc.

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Driving In-House Legal Strategic Decision Making The Head of Legal operations at The Gap, Mike Haven is on the cutting edge of legal department management, creating, implementing and developing some of the industries most innovative policies, procedures, and tools.   He came to his role from NetApp where he managed legal operations and litigation across the…

73: AFAs and Law Firm ‘Sales People’? Checking In with Geoff Frost of Bundurant

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Both Offer Advantages for Litigators   Geoff Frost is the Director of Client Development at Bondurant Mixson & Elmore. He’s responsible for directing his firms business and professional development activities including structuring and pricing alternative fee arrangements and managing the firm’s corporate recoveries program. Geoff Frost Bio  Instead of teaching lawyers to sell – educate…